Even in our highly visual culture, the way you sound has enormous impact on the people you hope to influence. Of course that’s especially true when your meeting’s on the phone or web. (92% of sales conversations happen on the phone. How do you make the most of those calls?) Outcome: Your members... more

Even in our highly visual culture, the way you sound has enormous impact on the people you hope to influence. Of course that’s especially true when your meeting’s on the phone or web. (92% of sales conversations happen on the phone. How do you make the most of those calls?)

Outcome: Your members know how to use vocal nuance and subtle shifts in language to build rapport, direct a conversation and get results. They develop comfort and confidence that they can achieve their goals in phone conversations, conference calls and web-based meetings. And they’ll have an extra advantage in face-to-face conversations too.

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