• Making the Unreasonable Happen: The Art of Customer Service in a 24-Hour World

    Making the Unreasonable Happen: The Art of Customer Service in a 24-Hour World Current trends and considerations affecting customer service and customer expectations in a digital and social world and the implications for your brand. Speaker: Dr. Karen Bartuch, Director Research and Strategy, Sandstorm Design About Karen  Dr. Karen Bartuch is an evidence-based strategist,... more
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